Ann Taylor Tells Blind Woman Her Guide Dog Isn't Allowed In The Store
(Consumerist)
June 26, 2012
SALT LAKE CITY, UTAH– [Excerpt provided by Inclusion Daily Express] Hey, retailers — it's 2012, and if you don't know that a service dog is a completely acceptable animal to be accompanying a customer in a store according to the Americans with Disabilities Act, you really need to update your employees.
And yes, we mean you, Ann Taylor.
Consumerist reader Natalie's mom, Becky, has a condition called Retinitis Pigmentosa. She sees about 5% of what is normal so she uses a guide dog, and as such, is dependent on her service dog, Cricket, to get around, especially when she's on her own. She loves shopping at Ann Taylor, but had an unfortunate experience with an employee who told her she wasn't allowed to be in the store with her dog.
Natalie directed us to Becky's blog, "Cruisin' with Cricket," where she detailed her recent upsetting experience at a newly-opened Ann Taylor store at her local mall.
Entire article:
Ann Taylor Tells Blind Woman Her Guide Dog Isn't Allowed In The Store
http://con.st/10030335
Related:
Ann Taylor Says Woman's Service Dog Was Without Harness, Except That Isnt True
http://con.st/10030385
Ann Taylor Says It Was Misinformed The First Time It Issued A Statement On Guide Dogs
http://con.st/10030413
Blind woman's service dog not allowed in Ann Taylor City Creek (ABC News)
http://tinyurl.com/ide0626125
Crusin' with Cricket
http://cruisinwithcricket.blogspot.com
Planet of the Blind 